Privacy Policy

Last updated October 3, 2026. Syra (usesyra.com) provides AI phone answering for home-service businesses.

What we collect

• Info you give us: name, business name, trade, phone number, email.
• Calls with Syra: call recordings, transcripts and summaries, used to deliver the service and improve call quality.
• For our customers: details of the calls Syra answers for them (caller name, number, reason for calling).
• Payments are handled by Stripe. We never see or store full card numbers.

How we use it

To call you back when you ask us to, to send you the information you request, to run the service you sign up for, to bill you, and to support you. We don't sell your personal information.

Text messages

If you give your number and consent, we may text you about your request or your account. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with or sold to any third party. See our SMS Terms.

Cookies and ads

Our website uses the Meta Pixel to measure which ads lead to call requests and signups, and to show our ads to people likely to be interested. It records page visits and those actions, not what you type into the form. You can control ad personalization in your Facebook and Instagram settings.

Who we share it with

Only the providers we use to run Syra (phone and AI voice providers, email and SMS delivery, payment processing, hosting), and only as needed to provide the service, or when required by law.

Keeping it and deleting it

We keep information while you're a lead or customer and as needed for legal and billing records. Ask us to delete your information any time at hello@usesyra.com.

Who we are

Syra is a business of FEBEY TAWFEEK (sole proprietor), 4717 104th Ave N, Brooklyn Park, MN 55443. Contact: hello@usesyra.com, (763) 923-9690.